About these terms
These Terms describe the conditions for using Orrumi’s invited-adult test service: the website, business workspace, staff counter, loyalty enrollment and Google Wallet features. Read them with the Privacy policy and the participating business’s published program terms.
Orrumi Demo Services, the sample address and the named grievance contact are fictional details used for this demo. They do not establish a contract with a real company of that name. These pages are a test-service draft; the actual operator and final legal arrangements must be identified before the Terms are used as a public or commercial agreement.
If you participate in testing, follow these usage rules and any specific test invitation. Do not create an account or use the service if you cannot follow them. Participation is not consent to optional marketing. No amendment to these platform Terms silently replaces the earning rules already attached to an existing loyalty membership.
Eligibility and test scope
You must be at least 18 and invited or authorized to take part in the current pilot. If acting for a business, you must have authority to configure its program, grant staff access and provide its information and branding. Staff must act within the permissions given to them.
The current service is a limited test of stamp-card programs, not an approved commercial launch. It does not include payment processing, stored money, subscription billing, a point-of-sale system, a customer mobile app or Apple Wallet support. Illustrative cards, customer counts, messages and rewards on the landing page are examples, not live offers or evidence of business results.
Use synthetic or appropriately authorized adult test data and clearly identified test benefits. Do not recruit real customers for a commercial rollout merely because a test website is accessible online.
Business accounts and staff
Business identities use Clerk through Orrumi’s sign-in screens, with supported Google or email/password sign-in and any required verification. Keep credentials and invitation links private, provide accurate account information, and tell us promptly about suspected unauthorized access. Do not share an individual login among staff.
Each operator account has one business workspace. The owner manages authorized staff and their roles; managers and cashiers have limited permissions. A business is responsible for maintaining appropriate staff access, removing access when it is no longer needed, and reviewing actions performed with its authorization.
We may require verification, refuse an invalid invitation or restrict access where necessary to protect the service or other users. Account credentials, roles and workspace membership do not give access to another business’s customer information.
Customer membership and access
A business decides which supported signup fields are required, optional or hidden. Provide your own accurate details and review that business’s terms and data notice before joining. Do not enroll another person without lawful authority or use someone else’s details to reserve a membership.
The pilot does not verify customer phones or emails by OTP. A supplied phone must be unique within the selected loyalty program; a duplicate attempt receives “This phone number is already registered.” That response does not disclose the existing card or authorize access to it. A program that makes phone optional or hidden can allow signup without a phone.
Private web access depends on the authorized browser session, which expires after 30 days. Keep private card links, usable QR codes and save links secure. A visible card ID or knowledge of a phone/email is not proof of ownership. Clearing browser data, changing devices or losing the original session may require business assistance; automatic phone/email recovery, balance transfer and account merging are not offered.
Stamps, rewards and corrections
The participating business is responsible for the goods, services and rewards it promises. Orrumi supplies the software and records; it does not sell the qualifying purchase, fund the reward or guarantee the business’s fulfillment.
- Stamps follow the earning rules and exclusions published for your program. An authorized staff member must scan/find the card and confirm a qualifying visit. A scan alone is not proof of purchase or a completed transaction.
- Joining does not itself earn a stamp. When the applicable target is reached, a reward is recorded separately and progress can continue toward the next cycle.
- The current stamp-program rules do not expire stamps or earned rewards. Reward eligibility, exclusions and fulfillment instructions come from the published program and the version attached to the membership.
- Redemption requires authorized staff confirmation. A reward-only visit does not earn stamps under the current policy.
- Authorized managers can correct mistakes with a recorded reason and audit trail, subject to safeguards for rewards already consumed. A customer or staff member must not manipulate a balance or repeatedly submit an operation to obtain duplicate benefits.
The business should investigate disputed records and explain a correction. Contact it first with the relevant program and transaction details; contact Orrumi for technical support where needed. These Terms do not remove rights relating to defective goods, misleading offers or unfulfilled rewards under applicable law.
Program changes and closure
Published program rules are versioned. Existing memberships retain their attached earning/reward rules; newly enrolled memberships can receive a later published version. A business must not advertise an unsupported rule or use a design change to silently remove an existing entitlement.
Pausing or retiring a program stops new enrollment and earning under the current lifecycle rules. Eligible existing benefits remain subject to the published terms and supported redemption process. The business must communicate closure arrangements and resolve outstanding rewards and lawful customer claims; clicking “retire” is not a release from those obligations.
Closing a web account, revoking browser access and deleting personal data are different actions. Contact the business or Orrumi to discuss the appropriate scope, outstanding benefits and any records that must be retained.
Google Wallet and other providers
Wallet use requires a compatible device, an eligible Google account and compliance with Google’s terms. Test passes may be restricted to approved test accounts. Google controls the final pass layout, save flow, device permissions and notification display. Orrumi is not affiliated with or endorsed by Google.
Our database records staff-confirmed loyalty activity. The Wallet card is a display of that state and can update later. A temporary provider failure may delay the display without undoing a recorded visit or redemption. A save attempt does not prove installation, and successful message submission does not guarantee notification delivery, viewing or a return visit.
Nearby reminders, where supported and enabled, depend on Google, device settings and location permissions. Supplying a store location does not guarantee a reminder on every approach and does not turn an approach into an earned visit. Removing the Wallet pass does not automatically erase the business membership or its saved communication preference.
Authentication, storage, hosting and other features also depend on third-party services. Their applicable terms and privacy notices govern their separate services; Orrumi remains responsible for its own obligations.
Offers and communications
Promotional Wallet offers require the customer’s separate, optional choice. A business must not infer that choice from a purchase, phone entry, card scan or Wallet save. Customers who decline offers can still use normal earning and redemption features, and can change the preference on their authorized member page.
The current manual announcement policy permits up to three promotional reservations per membership in a rolling 168-hour period, with dispatch between 09:00 and 20:00 India Standard Time. Consent, quotas and eligibility are rechecked before dispatch; uncertain provider outcomes can still count against a reservation limit. These are service controls, not a promise of a delivery quantity or a statement of legal permission.
Businesses must send truthful, relevant, lawful messages, honor their offers and respect withdrawals. A saved suggestion or template does not authorize dispatch. The current customer program does not send promotional SMS or marketing email. Business-account verification and support emails are separate from customer promotions.
Business content and customer data
A business is responsible for the accuracy of its identity, public contacts, location, qualifying rules, reward availability, exclusions and customer-facing content. It must have permission to use uploaded logos, images and other materials, and must not upload confidential or sensitive personal information as public card artwork.
You retain your rights in the content you supply. You authorize Orrumi and its necessary providers to host, reproduce, format and display that content only as needed to provide the chosen service, including public enrollment pages and Wallet passes. This permission does not transfer ownership or permit unrelated advertising use. Existing pass copies, backups and lawful records may remain after removal as described in the Privacy policy.
Businesses must provide appropriate privacy information, collect and use customer data lawfully, limit staff access, protect exports and cooperate with verified rights requests. Data obtained through Orrumi must not be used for unconsented outreach, a cross-business customer list, sale of personal information or sensitive profiling. The Privacy policy describes current processing; it does not replace the merchant’s own responsibilities or a required data-processing agreement.
Acceptable use
Use the service lawfully and only within your authority. You must not:
- Access another person’s card or another business’s records without authorization; impersonate a person or business; or misuse invitation, session, scan or provider credentials.
- Fabricate qualifying visits, rewards, consent or business information; fraudulently redeem benefits; or evade duplicate-request, role, audience or communication limits.
- Send spam, unlawful, abusive, discriminatory or misleading content, or upload material that violates another person’s privacy or intellectual-property rights.
- Interfere with the service, introduce malware, scrape private information, bypass security controls, or run disruptive automated traffic or testing without permission.
- Use this adult pilot for child-targeted programs, health-record collection, financial accounts, illegal goods/services or other uses outside the supported loyalty features.
Report a suspected vulnerability privately to our support email with the minimum evidence needed to explain it. Do not access, retain or disclose other users’ data to demonstrate an issue.
Fees, availability and changes
The current demo does not collect subscription fees or payment details and does not create an automatic paid renewal. Any future paid service requires separately disclosed pricing, taxes, cancellation/refund terms and your agreement before charging. Purchases from a participating merchant are separate transactions governed by that merchant’s terms and applicable consumer law.
Testing can involve outages, usage limits, maintenance, delays or feature changes. There is no contracted uptime or support-response service level for the demo. We do not promise increased revenue, a particular customer-return rate, permanent availability or uninterrupted third-party service.
We may modify or discontinue test features. Where practical, we will give reasonable notice of a material change affecting active use and coordinate outstanding data or reward issues. A test reset must not be used to disregard actual legal obligations or an agreed real benefit.
Suspension and ending use
We may restrict access when reasonably necessary because of suspected misuse, a security threat, lack of authority, a legal requirement or the end of the test. Urgent protection may require action before notice; otherwise we will explain the reason and a way to raise a concern where lawful and practical.
You may stop using the service and request account/program closure through support. Businesses remain responsible for their staff, exported copies and outstanding rewards. Members can withdraw offers separately without closing their membership. Termination does not automatically erase records needed for a lawful purpose; verified data requests are handled under the Privacy policy.
Rights, warranties and responsibility
Orrumi’s software, brand and original site materials remain the property of their respective owners. You receive permission to use the supported service during your authorized participation, not ownership of the software or a right to resell access. Open-source components and third-party marks remain subject to their respective licenses and rights.
To the extent permitted by law, the test service is provided on an “as available” basis without a promise that every feature will be error-free or fit an unstated purpose. Each party remains responsible for its own unlawful acts, breach and other liability imposed by applicable law. Merchant reward obligations remain with the merchant; a provider dependency does not excuse Orrumi’s own non-excludable duties.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, or waives statutory privacy, consumer, refund, grievance or court remedies. These demo Terms do not impose a blanket indemnity, forced arbitration, a monetary liability cap or a waiver of claims against the actual responsible party.
Governing law and updates
Indian law applies to the intended India-first test service, without removing protections that mandatorily apply to you. Disputes may be raised with the court, consumer forum or authority having lawful jurisdiction. The sample Guwahati address does not create an exclusive venue or restrict your lawful remedies.
Please contact us first where practical so we can understand and try to resolve a concern. This does not prevent urgent relief or a statutory complaint. If a provision is unenforceable, the remaining provisions apply only to the extent legally effective.
We will identify changes by the revision date and give appropriate notice of material changes. Any new consent or agreement required by law will be obtained separately. Publishing an updated page does not itself create retroactive acceptance, amend an existing program’s frozen rules, or authorize new marketing. A later signed agreement may supplement these Terms for the scope it expressly covers.
Contact and grievances
Email kaustabhworkspace@gmail.com for support, privacy requests, or grievances. Include the business/program name and a brief explanation. Do not email passwords, verification codes, private Wallet save links, or photographs of your card’s QR code.
- Operator · demo name
- Orrumi Demo Services
- Grievance contact · demo name
- Ananya Das
- Postal address · fictional sample
- Demo House, Example Lane, Guwahati, Assam 781001, India
These names and the postal address are fictional placeholders for this test site. Use the email above, not the sample postal address. They do not identify a registered company or an appointed grievance officer.